All items that are not clearly marked "final sale" may be returned or exchanged within 30 days of your purchase. If you choose to make an exchange, the exchanged item(s) will ship to you for free to any location in the US or Canada.
All items that are not clearly marked "Final Sale" may be returned or exchanged within 30 days of your purchase. If you choose to make an exchange, the exchanged item(s) will ship to you for free to any location in the US or Canada.
Your return package must arrive at our location within 30 days of your original purchase date. If we receive a return past our 30 day window, we will issue a store credit for the current sale price of the item(s). If we no longer carry the item(s), we will not be able to issue a store credit.
must be in their original condition, unwashed and unworn. Items
showing signs of wear will be donated to a local charity, and no
refund will be issued. If you receive a damaged or defective item(s), please contact us right away and we'll find a solution.
You are responsible for return postage, and for the safe delivery of your return package. We are not responsible for return packages lost or damaged in the mail. Therefore, we highly recommend that you use a trackable service such as USPS or UPS, and purchase insurance on high-value packages.
Send all returns to:
Ash & Rose
attn: Returns & Exchanges
460 Harrison Ave, Suite C6
Boston, MA 02118
Please include your original packing slip or a note with your name and order number with your shipment, and note any exchange requests.